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LATEST FROM THE BLOG

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

By Emily Byford | April 2, 2020

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first…

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LATEST PODCASTS

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

By Emily Byford | April 2, 2020

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero’s framework for rotational remote work, balancing time in the office with remote time for deep work. Listen on to learn: – Why customer success is important for SaaS companies in times…

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ALL POSTS

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

By Emily Byford | April 2, 2020

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero’s framework…

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The SaaStock you know and love, online: June 10-11 2020

By Emily Byford | March 31, 2020

For the last five years we’ve made it our mission to help the SaaS community gain traction, grow, and scale. In the last few weeks we’ve been closer to our community than ever, and one thing is clear: the need to keep learning, innovating, and building businesses is stronger than…

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Lessons from growing from $10M to $20M ARR in just 12 months with Mikael Thuneberg, Supermetrics

By Emily Byford | March 26, 2020

Mikael Thuneberg, CEO and founder of Supermetrics, is this week’s guest on The SaaS Revolution Show. He shared the incredible story of how Supermetrics grew from $10M to $20M ARR in just twelve months, and what the main levers were to drive their revenue growth. From marketing and sales activities,…

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Your chance to watch all the sessions from SaaStock 19

By Emily Byford | March 24, 2020

By all accounts, SaaStock 19 was our best SaaStock yet. We were delighted to welcome superstar speakers like Dan Martell, Patrick Campbell and Nathan Latka to the stage, along with 200+ other speakers sharing their knowledge, insights and learnings with the SaaS community. We know this is a tough time…

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The importance of emotional health for startup teams – Rui Brandão, Zenklub

By Emily Byford | March 19, 2020

Rui Brandão, CEO and founder at Zenklub, is this week’s guest on The SaaS Revolution Show. Rui shared the personal story that led him to transition from working as a medical doctor to founding Zenklub, a startup transforming the provision of mental health support in Brazil. He talked about the…

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COVID-19 – SaaStock update for H1, 2020

By Alex Theuma | March 16, 2020

To our SaaStock family, It’s a challenging time for all of us, and our hearts go out to everyone affected by the recent outbreak of COVID-19. As founders, executives, and investors, we know that the most important part of our business is our people, our community. At SaaStock we have…

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Why is StartUp Growth so Hard on the People? With Tae Hea Nahm and Bob Tinker

By Emily Byford | March 12, 2020

This episode of The SaaS Revolution Show takes us back to SaaStock West Coast in September 2019. This session was delivered by Tae Hea Nahm – Managing Director of Storm Ventures, and 3x entrepreneur Bob Tinker. They discuss how startup founders and employees need to learn and change as their…

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How to Efficiently Qualify Your Leads and Close More Deals

By Emily Byford | March 10, 2020

This is a guest post by Veronika Traublinger. Veronika has several years of experience in sales and marketing at startups, at is currently responsible for building up the Marketing and Customer Success team at Ciara. Ciara is a digital assistant helping sales professionals to have better conversations and a more…

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SaaS sales and distribution in a crowded space with Marcelo Lombardo, Omie

By Emily Byford | March 5, 2020

Marcelo Lombardo, CEO and founder at Omie, is this week’s guest on The SaaS Revolution Show. Marcelo shared his story of growing Omie from a 7 person startup in 2013, to an 800 person company today. He talked about how Omie built out their sales process and completely transformed from…

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27 Investors and VCs Fuelling the SaaS Superstars of Latin America

By Emily Byford | March 4, 2020

Latin America has no shortage of SaaS superstars. A healthy availability of capital is essential for building a thriving SaaS ecosystem, which suggests there’s plenty of SaaS investors and VCs to help these companies grow.  We looked at the data and discovered a few vital moments in the funding history…

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How to measure the success of your SaaS marketing: 20 metrics for marketers

By Emily Byford | March 3, 2020

The world of SaaS marketing can feel like a maze, with so many channels to choose from, and constant reminders to ‘measure what matters’. But how do you know what matters, and what’s not worth measuring? Today we’re sharing the most important SaaS marketing metrics, and how to use them…

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The framework for scaling your SaaS startup with Mark Roberge

By Emily Byford | February 27, 2020

Mark Roberge, MD at Stage Two Capital, is this week’s guest on The SaaS Revolution Show. Mark shares his framework for scaling a SaaS startup – to help you understand when your startup is ready to scale, and how fast to grow. He shares the three stages of his framework:…

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25 SaaS marketing channels you need to know

By Emily Byford | February 25, 2020

There are dozens of different marketing channels, tools and strategies to consider. I’ve put together an introductory list of 25 common marketing strategies – but don’t panic! You probably won’t need to implement all of these. Pick a few that are most closely aligned with your growth levers and targets,…

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The importance of revenue operations with Krish Subramanian, Chargebee

By Emily Byford | February 20, 2020

Krish Subramanian, founder and CEO of Chargebee, is this week’s guest on The SaaS Revolution Show. Krish talks about revenue operations, and the importance of the operations function for scaling SaaS businesses. He also shares how his role as CEO has changed as the company has scaled – from what…

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SaaS Marketing: a guide to marketing your SaaS business

By Emily Byford | February 19, 2020

This post is an excerpt from SaaS Marketing: A guide to marketing your SaaS business. Read on, or click here to download the full guide. For growing SaaS companies, marketing is one of the most important ingredients fuelling your growth. Every company needs customers. And no matter how good your…

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SaaStock LatAm: Bringing 600 SaaS leaders together for 3 days, 60 hours of content, countless opportunities

By Emily Byford | February 18, 2020

Latin America’s most actionable conference for B2B SaaS founders, executives, and investors is back. We’re excited to announce that SaaStock LatAm 20 is returning to Sao Paulo on May 11th-13th 2020. We’ll bring 600+ SaaS founders, executives, and investors together for three days of intensive knowledge and networking, all in…

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How to Make Your First Technical Hire (If You’re A Non-Technical CEO)

By Emily Byford | February 18, 2020

This is a guest post by Richard Howard, AWS Startup Business Development. AWS Startups were one of the sponsors at SaaStock 2019. This article was originally published on the AWS Startups Blog. Photo by NESA by Makers on Unsplash When I founded my startup in 2014, I was the very…

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Lessons from bootstrapping to $25m ARR with David Darmanin, Hotjar

By Emily Byford | February 13, 2020

David Darmanin, founder and CEO of Hotjar, is this week’s guest on The SaaS Revolution Show. At the time of recording, Hotjar has 100+ team members across 20+ countries. David shares his learnings from scaling a fully-remote, bootstrapped company to $25m ARR, from navigating burnout to understanding the changing role…

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Top Marketing Sessions from SaaStock 19

By Emily Byford | February 12, 2020

SaaStock’s mission is to help SaaS companies to gain traction, grow, and scale. Our conferences bring together the best and brightest minds in SaaS – the leaders who are driving real change within the industry. We pride ourselves on delivering provocative opinions alongside hard metrics, implementable strategies, and actionable content.…

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Can software make work feel less like work? with Rahul Vohra, Superhuman

By Emily Byford | February 6, 2020

Rahul Vohra, founder and CEO of Superhuman, is this week’s guest on The SaaS Revolution Show. At the time of recording, Superhuman had over 250,000 people on its wait list. The secret of their success? Game design. Rahul talks about how most of us treat emails as ‘work’, but at…

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The Power of Events for Growing SaaS Startups with Jói Sigurdsson, CrankWheel

By Emily Byford | January 30, 2020

Jói Sigurdsson, founder and CEO of CrankWheel, is this week’s guest on The SaaS Revolution Show. Events have always been an important customer acquisition channel for CrankWheel, and Jói talks about why other SaaS startups should add events into their sales and marketing strategy. Additionally, CrankWheel was the winner of…

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4 lessons from building my first startup [guest post]

By Emily Byford | January 28, 2020

This is a guest post from Lloyd Yip, founder of LWY Consulting. It was originally shared in SaaS Revolutionaries, a curated group for SaaS founders, executives, and investors that connects SaaS leaders on a global scale, fostering opportunities to learn and grow. LWY Consulting helps early-stage SaaS founders scale their…

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The Unicorn Hiring Trajectory with Maddy Cross, Notion Capital

By Emily Byford | January 23, 2020

Maddy Cross, Talent Director at Notion Capital, is this week’s guest on The SaaS Revolution Show. She talks about Notion’s recent research report: The Unicorn Hiring Trajectory. This looks into the hiring trends of SaaS unicorns compared with other high-performing (but not unicorn) businesses. When Notion invests in a startup,…

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How Partnerships Can Help You Scale Your Enterprise Startup

By Emily Byford | January 21, 2020

This is a guest post by AWS Startups, who were one of the sponsors at SaaStock 2019. Jonno Southam, Venture Capital Business Development Manager at AWS, and Matillion CEO Matthew Scullion delivered one of the sessions. This article covers the same topic as their talks: how partnerships can help scale…

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