In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Thibaut De Lataillade, Global Vice President of Product at Gartner Digital Markets, who shares what software buyer regret is and how to avoid it.
“Work on the right things and great results will follow. It sounds very simple, but it means a lot. I mean, it means every day focusing on what matters and being able to say no to low leverage activities.“
Thibaut shares:
- The pros and cons of having four brands under the Gartner Digital Markets umbrella
- Why 60% of software buyers experience regret (and how no industry is exempt from that!)
- How a misalignment between sales and implementation can lead to over-promising and under-delivering
- Why validated, credible user reviews are crucial
- Understanding the regret warning signs
- Why he recommends The Culture Map by Erin Meyer
and more!
Listen to the full episode, watch the video below and subscribe to the SaaS Revolution Show podcast today.
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