This week’s guest on the SaaS Revolution Show is John Doran, Director of Engineering at Phorest Salon Software, a cloud-based management solution and marketing suite for salons and spas.
Born and bred in Dublin, John has always loved building product and iteratively improving it. Phorest is the first SaaS product he was involved with, jumping in from professional services. which he found far more unsatisfactory. When John joined Phorest four years ago, there were only 5-6 engineers who all reported to Ronan Perceval, CEO and Founder of Phorest.
Two years into his tenure, John became the Director of Engineering. For a while, he continued operating under the flat structure he inherited but quickly that began to cause problems. Individually siloed and not in sync, the engineering development suffered. John and his team began to experiment with changes and are on a journey of continuous improvement.
Listen on to learn
- The warning signs that the engineering team will need to be restructured
- One change John and the Phorest team implemented
- How John keeps the engineering team aligned
John Doran will be one of many speakers we are bringing to SaaStock 19 to talk about engineering and product. He will be joined by Des Traynor co-founder of Intercom, Janna Bastow, Co-founder Mind the product, Dan Martell, 5-time founder and chief instigator at the SaaS Academy and many others. Use code IRINA20 to get a ticket at the best possible price.