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September 9, 2021Jessica Ramesh

The Art of saying ‘No’ and still being Customer Centric

The latest episode on the SaaS Revolution Show features Krish Subramanian, CEO of [...]

Growth Scale Startups Customer Success Internationalization

The latest episode on the SaaS Revolution Show features Krish Subramanian, CEO of Chargebee as a guest!

Krish is in conversation with SaaStock’s Alex Theuma to discuss the ways to drive customer centricity but also being able to say ‘no’ when necessary. There needs to be a balance. He also discusses:

The growth of Chargebee since 2016
The micro-cultures that have formed in the team
The push past $10 million in ARR
Saying no to customers who are a wrong fit

and more!

Listen to the full episode and subscribe to the podcast.

Krish will also be speaking at SaaStock EMEA Online 2021 on 12-14 October! Get your free tickets here: /emea

Watch now, or listen to the audio-only version below:
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Listen to the audio now: