The Art of saying ‘No’ and still being Customer Centric1 min read

Podcast Banner (Landscape) (34)

The latest episode on the SaaS Revolution Show features Krish Subramanian, CEO of Chargebee as a guest!

Krish is in conversation with SaaStock’s Alex Theuma to discuss the ways to drive customer centricity but also being able to say ‘no’ when necessary. There needs to be a balance. He also discusses:

  • The growth of Chargebee since 2016
  • The micro-cultures that have formed in the team
  • The push past $10 million in ARR
  • Saying no to customers who are a wrong fit

and more!

Listen to the full episode and subscribe to the podcast.

Krish will also be speaking at SaaStock EMEA Online 2021 on 12-14 October! Get your free tickets here:

Watch now, or listen to the audio-only version below:

Listen to the audio now:

New call-to-action

Sign up to our newsletter


Moving from 'Piecemeal' to Repeatable Scaleable Marketing that works

Moving from ‘Piecemeal’ to Repeatable Scaleable Marketing that works

This week’s episode on the SaaS Revolution Show features Georgiana Laudi & Claire Suellentrop, Co-founders of Forget The Funnel as guests! In conversation with SaaStock’s Alex Theuma, Gia and Claire discuss moving from piecemeal tactics and ad hoc marketing experiments to sustainable growth. They cover: Customers desired experience Unique product Teams core strengths and more!…

S22 Prelaunch Gif

SaaStock 2022: Guess Who’s Back [In-Person]

It’s official: SaaStock 2022 will be taking place in-person at the RDS in Dublin on 18-19 October, 2022. We founded SaaStock six years ago because the SaaS industry needed an unbiased space to come together, connect, and create. So we created SaaStock to be a place for the best and brightest to meet like minds,…

SaaStock founder membership - don't go it alone

Don’t go it alone

As a founder myself, I did it the hard way. I tried to navigate my way through growth without a group of peers to act as a sounding board. I didn’t look to see if maybe someone else had done what I was about to do. I made good decisions, but there were also plenty…