In this episode of The SaaS Revolution Show, Alex Theuma speaks with Manny Medina, Co-founder and CEO of Paid (and former CEO of Outreach), about the evolution of SaaS monetisation and what the rise of AI agents means for the future of business.
Manny shares lessons from scaling Outreach to $250M ARR and building Paid, (an AI-native platform reimagining how SaaS companies charge, operate, and grow). He explains why seat-based pricing is becoming obsolete, why founders must obsess over customers (not code), and how to avoid operational debt as you scale.
- Building an AI-native SaaS company after Outreach,
- Why seat-based pricing is dying,
- The future of monetisation and AI agents,
- Why customer obsession is the key to scalable growth,
- Building a winning culture,
- Plus a first look at Manny’s SaaStock Europe keynote.
Subscribe to The SaaS Revolution Show for new episodes every Thursday.
Hear more from Manny at SaaStock Europe 2025
This October (14-15) Manny will be delivering a keynote at SaaStock Europe. Join him at the Centre Stage to hear more about what’s changed since he founded Outreach in 2014, what still works, and how he’s applying those lessons to move faster and spot $100B markets early.
Tickets are 90% sold out.