SaaStock is the global catalyst for the SaaS revolution, the place where the industry’s boldest visionaries come together to share their stories and find their tribe.
This document sets out the terms and conditions between SaaScribe Media Limited and you when you purchase a ticket or register for any event or conference organised by SaaScribe Media Limited or participate in any survey of SaaScribe Media Limited’s. By purchasing a ticket or registering for an event or conference organised by SaaScribe Media Limited or participating in a survey you are agreeing to comply with and be bound by these terms and conditions. You should read this document carefully.
SaaScribe Media Limited reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted on this website. Applicable from October 20, 2016.
SaaStock is being organised by SaaScribe Media Limited, a wholly UK Limited company, which is in the main business of organising business conferences.
I hereby give my consent for SaaScribe Media Limited (and its subsidiaries) to collect, process and use my personal data for the purposes of processing the purchase of my ticket and for any other use to which I have consented.
This information will be used for the purposes of processing ticket sales and compiling delegate lists which will be published on our websites and across any relevant online portals, websites or platforms, and circulated by email to our email database, which includes all past and current delegates. If you do not wish your name, photograph, country where based and company name to appear on the delegate list please email [email protected]
I hereby give my consent for the mandatory and voluntary data collected from me in the course of purchasing and or registering for tickets sold by SaaScribe Media Limited (and/or other group companies). I further give my permission for my user account details to be stored. I acknowledge that I may provide SaaScribe Media Limited a reasonable timeframe to remove my details at any time that I no longer wish them to be stored. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose. Should you wish your data to be removed you must request SaaScribe Media Limited to do so in writing. Requests will be processed within a 30-day period.
Requests can be emailed to [email protected] or addressed to: The Office Manager, SaaScribe Media Limited, 1 Vincent Square, London, SW1P 2PN.
I hereby give my consent for SaaScribe Media Limited to store any voluntary information I may provide in the course of participating in an online survey. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose.
I hereby give my consent for SaaScribe Media Limited to use for the purposes of processing complimentary or otherwise ticket registration the mandatory data and any voluntary data I provide when registering a complimentary admission ticket. I further give my consent for the voluntary data provided. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose.
You cannot resell a subsidised ticket, including Day Tickets, student tickets as doing so will void the ticket and the ticket holder will not gain entry into the event.
All tickets must be assigned to an attendee, and all attendee details must be 100% complete within 30 days of receipt of your ticket. For the avoidance of doubt, this includes name, job title, company name and a passport style photo. Ticket reassignment after this date is prohibited.
In certain cases free or subsidised tickets may be offered within 30 days of the event start date. In these instances tickets must be assigned within 7 days of receipt of your ticket in accordance with the details provided in the above paragraph.
Our subsidised ticket offers sometimes include a processing fee. This fee is non-refundable in its entirety.
I acknowledge that SaaScribe Media Limited will not provide transport or travel expenses to or from any event or conference. I acknowledge that SaaScribe Media Limited will consider but not guarantee exhibiting startups’ requests for day changes at any event or conference.
All items (screens, laptops, cabling and other electronic equipment, rooms, furniture etc.) supplied are on a rental basis and no exchange, transfer or refund of ordered items on-site will be entertained.
Exhibitors must pay for any damages or losses caused to items supplied to them.
Cancelled orders are not refundable.
Non-standard items may be offered on request, subject to a separate quotation, and are subject to the same terms and conditions.
Any complaint regarding rental items or installation must be lodged before the opening of the event. In respect of items rented on the day, items should be inspected immediately and tested to ensure they work. Otherwise all items are deemed to be received in good order and condition.
The equipment must be insured “all risk” by the hirer, who will remain liable until the authorised staff has collected the equipment.
In case of disappearance, the equipment will be invoiced at the original insurance value.
By agreeing to act as a volunteer at an event, I acknowledge that:
I will receive no compensation for travel, accommodation etc.
There is no guarantee that I will be selected to be a volunteer at the event.
If I violate any event rule or fail to show up for an assigned shift, my accreditation can be removed and I will be denied access to the event.
I attest to the truth of all statements made in my application.
The use of alcohol and/or controlled substances before or while on duty is strictly prohibited. Violation of this policy will result in immediate dismissal, removal of accreditation and removal from the event grounds.
Selection as a volunteer grants permission to SaaScribe Media Ltd, or other group companies, to use the volunteer likeness, name, voice and words in television, radio, film, newspapers, magazines and other media, both during and anytime after the event, and in any form, for advertising or communicating the purpose of the event(s).
In the course of the event I may be dealing with confidential information and I agree to keep such information in the strictest of confidence.
I have read and fully understood these terms and conditions.
SaaScribe Media Limited may share your address, e-mail address, company name to a third party without your permission. I hereby give my consent for SaaScribe Media Limited (and subsidiaries) to store the following types of data as a profile for internal and external purposes:
When personal information (e.g. name, e-mail address, work address, phone numbers and other contact information) is provided through the SaaScribe Media Limited website or directly to us by e-mail you give consent to SaaScribe Media Limited for:
Information we receive from credit reference and fraud detection agencies or other third parties we may use to verify your information. We may ask you to complete surveys for research purposes, although you do not have to respond to them.
You have a right to be given a copy of any of your personal data held by SaaScribe Media Limited in accordance with section 4 of the Data Protection Acts subject to certain exceptions. Requests for a copy of your personal data can be emailed to [email protected] or addressed to: The Office Manager, SaaScribe Media Limited, 1 Vincent Square, London, SW1P 2PN
If SaaScribe Media Limited holds incorrect information about you which was originally submitted by you through this website, you have the right to have the data amended. Further, you have the right to have any information you have sent to us via this website erased. To request your right to rectification and/or erasure please send your request to [email protected] or in writing to: Business Operations Manager, SaaScribe Media Limited, 1 Vincent Square, London, SW1P 2PN. Requests should include:
Please note that SaaScribe Media Limited is not required to rectify or erase your data where doing so would prevent you from meeting your contractual obligations to SaaScribe Media Limited or where SaaScribe Media Limited is required to process (including retaining) your personal data for a lawful purpose in accordance with the Data Protection Acts. In the event of any conflict between these terms and the provisions of the Data Protection Acts, the Data Protection Acts shall prevail.
The security of your Personal Information is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, SaaScribe Media Limited cannot guarantee its absolute security and cannot accept any liability where the security of your Personal Information is compromised. The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (TLS/SSL).
SaaScribe Media Limited reserves the right to modify this Data Protection Policy and Declaration of Consent at any time. Any changes will be posted on our homepage and other places we deem appropriate so that you are aware of the changes.
All purchases of tickets and sponsorships for conferences and events (including hotel rooms if applicable) are non-refundable in their entirety. Your ticket remains the property of SaaScribe Media Limited and is a personal revocable license, which may be withdrawn, and admission refused at any time upon a refund of the printed registration price. Sponsorships may be transferred if requested, additional costs may be applicable where the event sponsorship fees are higher than the original fee paid.
In the unlikely event of cancellation of a conference or event the liability of SaaScribe Media Limited is limited to the share of paid registration fees that remains after credit card and payment processing fees have been incurred and deducted.
It is strictly forbidden for any company, organisation or attendee to attempt to host or organise any event in conjunction with, contiguous to or purporting to be related to SaaStock or its affiliates without the express prior permission and co-operation of SaaScribe Media Limited. In the event of breach of these terms any tickets purchased will be rendered null and void. SaaScribe Media Limited reserves their right to take such legal action including a claim for damages as may be appropriate.
The tickets purchased (including hotel rooms if applicable) are for your own personal use or that of your business only and may not be re-sold or transferred for commercial gain under any circumstances, including but not limited to use as part of any promotion or competition. Where there has been any re-sale or attempted re-sale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.
We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or tout.
SaaScribe Media Limited reserves the right to refuse admission to any event or conference for any behaviour, which it deems unacceptable, or for breach of the terms and conditions.
SaaScribe Media Limited will not be responsible for any tickets that are lost or stolen. The unauthorised use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.
SaaScribe Media Limited and its subsidiaries will not be liable for any loss injury or damage to any person or property howsoever caused (save for death or personal injury as a result of SaaScribe Media Limited’s negligence or for any other type of liability that cannot by law be excluded or limited.)
SaaScribe Media Limited will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted tickets will not be refunded for any event or conference.
If an individual seeks a refund on general attendee tickets that were purchased before their early bird ticket was purchased, SaaScribe Media Limited will not grant a full refund when the general attendee ticket price has increased beyond the early bird ticket price.
Name changes will be facilitated free of charge. No name changes will be facilitated 7 days prior to the commencement of the event and the ticket price will be forfeited.
For questions about registration or assistance with any registration problems, please contact us at [email protected]
In the event that the purchaser is a consumer and to whom the European Directive on Consumer Rights (Directive 2011 / 83/ EU) applies, the consumer would be entitled to a cooling off period of fourteen days which would begin on the day the contract for distance selling was concluded.
Note that the entitlement to a cooling off period of fourteen days is specifically excluded under Article 16 of the European Directive on Consumer Rights (Directive 2011 / 83 / EU) in relation to the sale of hotel rooms.
If you have been selected to volunteer at the event but have already bought a ticket, you are not eligible for a refund.
Complaints can be made to [email protected] We will endeavor to resolve any customer complaints where reasonable.
SaaScribe Media Limited is not responsible for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event. SaaScribe Media Limited shall assume no liability whatsoever in the circumstances that an event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of an event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.
Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, SaaScribe Media Limited reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
Once a successful purchase transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the purchaser. For some ticket types it may be necessary to complete required information – such as attendee name or tax identification number – before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem entry at the event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at the event. Irish law governs these terms and conditions and any dispute is subject to the exclusive jurisdiction of the Irish Courts.
Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.
The website is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the website, or products or services offered on the website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you.
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the terms by you or any other liabilities incurred by us arising out of your use of the website, or use by any other person accessing the website using your pc or internet access account.
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us.
We reserve all rights not expressly granted in and to the website and the content on the website.
Attendees under the age of 18 must be accompanied by an adult chaperone up until the point of conference registration/accreditation collection.
Chaperones are not required to attend the conference provided their youth attendee(s) is/are aged 16 or over but are welcome to do so provided they purchase a valid ticket.
Chaperones must make themselves known, in person and with valid identification, to conference staff in the presence of the youth attendee at the point of registration/accreditation collection.
Chaperones must provide valid contact information for the duration of the conference.
The conference may require documentation for the authorisation of the youth’s attendance prior to registration/accreditation collection.
These documents include, but are not limited to, the following: copy of passport or other identification for both the youth and the chaperone(s), copy of the youth’s birth certificate, notarised letter of consent signed by both parents or legal guardian (or by a single parent with accompanying proof of sole custody).
SaaScribe Media Limited reserves the right to refuse admission to anyone who fails to comply with these documentation requirements.
Children under the age of 3 will be admitted free of charge provided they are accompanied by a parent or legal guardian.
The conference is not responsible for any requirements associated with travel to or from the conference location.
Please check with individual airlines and other agents of travel, as rules vary.
Many hotels require any guest under the age of 18 to be accompanied by an adult.
Chaperones may be required to stay in the hotel room with the youth and may be required to be primarily responsible for the booking of that room.
3 and under: chaperone for duration of event; no ticket required for youth
3 – 16: chaperone for duration of event; ticket required for youth and chaperone
16 – 18: guardian permission at reg; ticket required for youth only
18 +: ticket required
*Date of birth prior to date of accreditation collection
We love our community, and we know you do too.
It matters to us that every single one of the members of our SaaStock family has an awesome time at all of our events (onsite or from the comfort of your home!). From the content to the parties to the show floor, the SaaStock team works tirelessly to produce best-in-class events that fuel your imagination, spark your creativity and help you forge meaningful connections. We also work hard to ensure that everyone feels safe, supported and welcome. To that end, this Code of Conduct spells out the behaviors we support and those we oppose at all of our conferences.
We live our SaaStock values, and we ask the same from you. Whether you’re onsite or online, networking, or enjoying a new city you are visiting for a conference, you’re a SaaStock ambassador. It’s up to you to help ensure our community remains a safe place, free from harassment and intimidation, irrespective of gender (including gender identity and expression), ethnicity, ability, sexual orientation, physical appearance, age, religious and political beliefs.
Harassment includes (but is not limited to): offensive comments, verbal threats or demands, intimidation, stalking, harassing photography or recording, inappropriate physical contact, sexual imagery, microaggressions, sustained disruption of sessions or events, unwelcome physical contact or sexual attention. We expect all participants, attendees, speakers, sponsors, and volunteers to follow the Code of Conduct during the conference. This includes conference-related social events offsite locations, and includes online communities and social media.
Any report of violation of the Code of Conduct at one of our events will be addressed immediately. Participants asked to stop any harassing behavior are expected to comply immediately. Conference participants violating this Code of Conduct may be expelled from the conference without a refund and/or banned from future SaaStock events at the discretion of the organizer.
Please bring any concerns to the immediate attention of the event staff (team members wearing a "STAFF" badge or anyone with an "Event Organiser" title on our online platform) who can escalate your issue urgently, or contact:
Business Operations Manager & Diversity and Inclusion Lead
We thank our community for your help in keeping the event warm and welcoming and creating a safe space for all participants. We hope you have a great experience!