FAQ

SaaStock is the global catalyst for the SaaS revolution, the place where the industry’s boldest visionaries come together to share their stories and find their tribe.

About

What is SaaStock West Coast?
SaaStock West Coast is a 2-day gathering for the global & West Coast SaaS Community, happening in San Francisco on September 10th-12th, 2019. A 1-day conference and a 1-day accelerator filled with many satellite events, focused on the business of building and scaling B2B Software-as-a-Service companies.

When is SaaStock West Coast happening?
The main conference takes place on September 11th, 2019. SaaS.City, the 1-day accelerator filled with workshops, bootcamps, and other fringe events, happens the day before, on September 10th, 2019.

Where does SaaStock take place?
In San Francisco, venue TBA. SaaS.City events take place at various venues around the city, please refer to the SaaS.City page for more information.

Who is SaaStock West Coast for?
The Conference and satellite events focus on the business of building and scaling B2B Software as a Service companies. It’s for B2B SaaS Founders, Executives and Investors and all who are in the business of growing and scaling a B2B Software as a Service company.

Tickets

What does my SaaStock Ticket entitle me to?
Your SaaStock West Coast ticket admits you to the 1 conference day on September 11th. Your SaaStock + SaaS.City ticket gives you access to SaaS.City workshops on September 10th, and admission to the 1 conference day on September 11th.

How can I register for SaaStock Events?
You can purchase your ticket here.

Can I transfer my ticket to another person during the conference?
You will not be able to transfer the ticket during the conference. You will be required to show your lanyard to gain entry.

I bought a ticket and now I can’t attend, can I get a refund?
We have a strict no refund policy. You can change the name on your ticket up to 7 days before the conference by clicking the link on your confirmation email.

Can I resell my ticket?
We do not support the resale of SaaStock Conference tickets.

How do I change the name on the ticket I’ve purchased?
You can change the name on the ticket no later than 7 days before the conference begins, by clicking the link on your confirmation email or emailing [email protected]

Are there any discount codes available?
We have a limited number of discount codes that will be made available to our community members and newsletter subscribers. Sign up to receive event info here.

I have a disability and I need my carer to assist me, do I need to buy another ticket for them?
Please contact [email protected]

I’m a journalist, can I have a media pass?
Please contact [email protected]

At the Conference

I want to propose a speaker?
Please apply here.

Where can I find the latest updates about SaaStock?

Follow our Twitter feed here #SaaStockWestCoast and sign up for updates here.

Do you have an anti-harassment policy?

Yes, you can find our anti-harassment policy here

I have special dietary requirements, who do I need to notify?

If you have special dietary requirements we will do our best to accommodate them, please email [email protected]