FAQs

WATCH OUR WALKTHROUGH VIDEO
FOR ANY QUESTIONS YOU MAY HAVE ABOUT SAASTOCK REMOTE!

OTHER QUESTIONS

1. What time?

June 10-11. BST 12:45pm-11pm | EDT 07:45am-6pm | CET 1:45pm-12am

 

2. Where do I receive my ticket?

You will be sent an email with a unique magic link by COB 8th June.

 

3. How do I use Hopin?

Check out our step-by-step walkthrough video above.

 

4. The stage isn’t loading, what do I do?

Refresh, make sure you are using Chrome and close Zoom, Google Hangouts, etc.

 

5. Video in the sessions isn’t loading, what do I do?

Refresh, make sure you are using Chrome and close Zoom, Google Hangouts, etc.

 

6. Can I listen to the stage content and go into the expo hall at the same time?

Yes, just open two tabs, one with the event stage and one with the expo hall.

 

7. How does the networking area work?

Click ‘ready’ and you’ll be matched up with another person waiting to be matched up. You will have 10 minutes to chat and if you want to swap virtual business cards, click ‘connect’. The other person also has to accept your invitation to connect in order to share details.

 

8. How does the private chat function work?

You can search for people to talk to privately by clicking the people tab on the right-hand side. If someone has messaged you, a small red dot will appear. If you want to have a video chat with one of the attendees, click ‘invite to video call’. 

 

9. Where can I see the event agenda?

Look on the reception page on Hopin or on our agenda page.

 

10. How do I find a session I want to attend?

Click on the sessions tab on the left-hand side and search for the session you want in the search bar.

 

11. Why is there nothing happening on the stage?

Go to the event schedule (see reception) to check when the next talk is on.

 

12. Is the event content recorded?

Yes, we will share post-event. 

 

13. Why can’t I see the poll results?

In order to see the poll results, you need to participate by answering the question.

 

14. How do I use the event chat?

This is featured throughout the whole event. You can type your messages, press enter to send and everyone will be able to see your message in each event area. There is a separate chat for each event session and each exhibitor booth, you will be able to see the option to switch the chat once you're in one of those areas.

 

15. How do I get access to the event app?

Download it here: