Frequently Asked Questions

About

What is SaaStock?

SaaStock is a 3-day gathering for the global SaaS Community, happening in Dublin, Ireland from 15th - 17th October 2018. A 2-day conference and a 1-day accelerator filled with many satellite events, focussed on the business of building and scaling B2B Software-as-a-Service companies.

When is SaaStock happening?

The main conference takes place on October 16th and 17th, 2018. SaaS.City, the 1-day accelerator filled with workshops, bootcamps, and other fringe events, happens the day before, on October 15th, 2018.

Where does SaaStock take place?

The main conference on Tuesday 16th - Wednesday 17th October takes place at RDS, Merrion Road, Dublin 4, Ireland. On Monday 15th October, SaaS.City events take place at various venues around Dublin City - please refer to the SaaS.City page for more information.

Who is SaaStock for?

The Conference and satellite events focus on the business of building and scaling B2B Software as a Service companies. It’s for B2B SaaS Founders, Executives and Investors and all who are in the business of growing and scaling a B2B Software as a Service company.

Tickets

What does my SaaStock Ticket entitle me to?

Your SaaStock18 ticket admits you to the 2 conference days on Tuesday 16th, Wednesday 17th October and the Welcome Party from 6pm at Tramline. Your SaaStock18 + SaaS.City ticket gives you access to SaaS.City workshops on October 15th and admission to the 2 conference days on Tuesday 16th and Wednesday 17th October.

How can I register for SaaStock Events?

You can purchase your SaaStock ticket here.

Why am I being charged VAT on my tickets?

We are obliged under EU tax laws to charge VAT on tickets according to the country in which the event is being held. Irish VAT is 23%. You may be able to claim VAT back at your side. More information can be found here .

Can I transfer my ticket to another person during the conference?

You will not be able to transfer the ticket during the conference. You will be required to show both your wristband and lanyard to gain entry on both days.

I bought a ticket and now I can’t attend, can I get a refund?

We have a strict no refund policy. You can change the name on your ticket up to 7 days before the conference by clicking the link on your confirmation email.

Can I resell my ticket?

We do not support the resale of SaaStock Conference tickets.

How do I change the name on the ticket I’ve purchased?

You can change the name on the ticket no later than 7 days before the conference begins, by clicking the link on your confirmation email.

Do you sell one day tickets?

No, we only sell non-transferable 2-day conference tickets.

Are there any discount codes available?

We have a limited number of discount codes that will be made available to our community members and newsletter subscribers. Sign up to our newsletter here

I have a disability and I need my carer to assist me, do I need to buy another ticket for them?

​Please contact [email protected]

I’m a journalist, can I have a media pass?

Please complete the press accreditation survey here

Getting there

How do I get to and from SaaStock?

SaaStock Conference on takes place at RDS, Merrion Road, Dublin 4 Ireland. The closest airport is Dublin Airport. There is a direct link by AirCoach from Dublin Airport to the Venue. It is also serviced by Taxi directly from the airport. Expect to pay approx. €40.

I need a visa to travel to Ireland, can SaaStock help?

We can provide you with a letter.​ Please contact [email protected]

Do you have hotel recommendations?

Special accommodation rates for SaaStock18 can be accessed through our Official Travel Partner, Travelperk.

At the Conference

I want to propose a speaker?

Speaker applications are closed for 2018. If you have a recommendation for 2019, please email [email protected].

What is the schedule?

Yes, see here.

What is the dress code for the conference?

There is no specific dress code for the conference. If you are unsure, we recommend business casual, but please ensure you are comfortable.

I’m an investor, are there opportunities for me?

Yes, we can make introductions. Email our Investor Manager.

Can I volunteer at SaaStock?

We are looking for students to volunteer some hours at the conference in exchange for access to some of the talks email [email protected]

Where can I pick up my badge?

You can collect your pass from our Welcome Party on Monday 15th October at Tramline. Or you can collect it from the RDS on Tuesday 16th & 17th October at the main conference.

Where can I find the latest updates about SaaStock?

Follow our Twitter feed here #SaaStock18 and sign up for our newsletter here.

Do you have an anti-harassment policy?

Yes, you can find our anti-harassment policy here

I have special dietary requirements, who do I need to notify?

If you have special dietary requirements we will do our best to accommodate them, please email us here.

Will the slides be available after the conference?

Yes, slides will be available at our SlideShare Channel.

Will the videos be available after the conference?

The videos will be available online to ticket holders after the conference. View the 2016 videos here.

I want to arrange meetings, can you suggest a meeting point within the venue

There are plenty of casual meeting spaces throughout the venue. There is a Meeting Point in the main Software City.

Can I have a list of people who are attending?

We don’t share contact details, but we’d love you to reach out to other attendees. Check out our list of featured attendees here.

How do I get on the featured attendees list?

Featured attendee list is updated once a month. Send us an email with your LinkedIn profile and we’ll put you on the next list.

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