Customer Success

April 30, 2020

The ROI of a CSM with David Apple, Head of Customer Success and Sales, Notion

By Alex Theuma

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April 2, 2020

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

By Emily Byford

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January 9, 2020

Becoming a customer success-focused startup with David Roldan, Google Cloud

By Emily Byford

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Dan Steinman Gainsight EMEA presenting at SaaStock Dublin (VIDEO)

August 9, 2019

VIDEO: Customer Success Starts at the Top – Dan Steinman

By Ana Maria Gutierrez

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July 19, 2018

SaaS Revolution Show Radio Hour: Customer Success

By Ana Maria Gutierrez

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October 20, 2017

AMA with Dan Steinman, Head of EMEA, Gainsight

By Ana Maria Gutierrez

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August 8, 2017

Lessons on leadership and advocacy from an $800 million exiteer

By Ana Maria Gutierrez

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