Customer Success
April 30, 2020
The ROI of a CSM with David Apple, Head of Customer Success and Sales, Notion
By Alex Theuma
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April 2, 2020
You Mon Tsang on customer success, plus ChurnZero’s remote work framework
By Emily Byford
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January 9, 2020
Becoming a customer success-focused startup with David Roldan, Google Cloud
By Emily Byford
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August 9, 2019
VIDEO: Customer Success Starts at the Top – Dan Steinman
By Ana Maria Gutierrez
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July 19, 2018
SaaS Revolution Show Radio Hour: Customer Success
By Ana Maria Gutierrez
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October 20, 2017
AMA with Dan Steinman, Head of EMEA, Gainsight
By Ana Maria Gutierrez
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August 8, 2017
Lessons on leadership and advocacy from an $800 million exiteer
By Ana Maria Gutierrez
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