Hiring & Culture

Stories on the art and science of hiring and onboarding talent, as well as keeping people happy and engaged through great company culture

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero’s framework for rotational remote work, balancing…

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The importance of emotional health for startup teams – Rui Brandão, Zenklub

Rui Brandão, CEO and founder at Zenklub, is this week’s guest on The SaaS Revolution Show. Rui shared the personal story that led him to transition from working as a medical doctor to founding Zenklub, a startup transforming the provision of mental health support in Brazil. He talked about the state of mental health in…

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How to Make Your First Technical Hire (If You’re A Non-Technical CEO)

This is a guest post by Richard Howard, AWS Startup Business Development. AWS Startups were one of the sponsors at SaaStock 2019. This article was originally published on the AWS Startups Blog. Photo by NESA by Makers on Unsplash When I founded my startup in 2014, I was the very definition of a non-technical CEO….

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The Unicorn Hiring Trajectory with Maddy Cross, Notion Capital

Maddy Cross, Talent Director at Notion Capital, is this week’s guest on The SaaS Revolution Show. She talks about Notion’s recent research report: The Unicorn Hiring Trajectory. This looks into the hiring trends of SaaS unicorns compared with other high-performing (but not unicorn) businesses. When Notion invests in a startup, 80% of that capital goes…

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How to retain top talent with Dan Martell

Dan Martell, five-time SaaS founder and founder of SaaS Academy, talks retaining top talent on this week’s episode of The SaaS Revolution Show. This was his keynote session from SaaStock West Coast 2019. He looks at the main reasons employees leave companies, and gives SaaS founders a strategy for keeping a pulse on your team…

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Why do we quit our jobs with Phil Chambers, CEO of Peakon

This week Phil Chambers, CEO and co-founder of Peakon, is chatting to Alex Theuma on the SaaS Revolution Show, live from Slush 2019. They discuss Peakon’s latest report looking at why people leave their jobs. They discuss trends and common themes in employee attrition, the importance of your onboarding process, and the times and reasons…

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Elias Torres - Live from SaaStock19

Crafting company culture by Elias Torres, CTO of Drift [Live from SaaStock19]

Today, the SaaStock Revolution Show is live from the exhibition floor of SaaStock19, this has been a record-breaking year for us and we have been getting amazing feedback already so if you didn’t make it, you have really missed out. Today our CEO Alex Theuma interviews Elias Torres, CTO of Drift – founded company with…

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Nailing Company Culture & Mission: How to Build an Environment Fit for Scale

Remember Enron? A company that went to the highest highs only to have a dizzying fall in 2007. One of the values that Enron had put on the wall was Integrity. In hindsight no one would associate Enron with anything remotely close to integrity. As you heard in the intro, how you reach your objective…

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How To Grow A Prize Kabbage: Culture, Change and Capital with Kathryn Petralia

Although impeccably polite, you get the impression that Kathryn Petralia might be a little tired of the focus placed on her unconventional path to success at the helm of FinTech giant, Kabbage. The company, which provides AI-powered access to capital, directly to SMBs, has ranked on the Inc. 5000 list as one of America’s fasting-growing…

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how to make the right hiring decisions Eran Ben Shushan

How to make the right hiring decisions to support growth

On this week’s episode of the SaaS Revolution Show, we talk with SaaStock East Coast speaker Eran Ben Shushan. He is co-founder and CEO of Bizzabo, a holistic event management platform, and shares how to make the right hiring decisions as a company grows. Originally from Tel Aviv, Israel, Eran moved to New York, three…

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