Hiring & Culture

Stories on the art and science of hiring and onboarding talent, as well as keeping people happy and engaged through great company culture

Building a 10X Company Culture with Darren Chait, Hugo

Darren Chait leads growth and operations for Hugo, a connected meeting notes software company. He and the Hugo team are on a mission to reconnect the way we meet to the way we work. He co-authored the book 10X Culture, and joins Alex Theuma in this episode of The SaaS Revolution Show to talk about…

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Key Takeaways from SaaStock LatAm: Our Keynotes, Summarised

In his opening remarks to SaaStock LatAm Patrick Arippol, the Founder of Alexia Ventures, said that necessity is the mother of invention. Overall, that is the message I took away from SaaStock LatAm. This year we’ve fast-tracked into a new way of working, globally. This has opened companies up to new employees and new customers….

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Tackling Unconscious Bias in your Recruitment Process

When thinking about building a diverse and inclusive team, many companies are quick to classify it as a ‘pipeline problem’: you’re not getting enough diverse applicants, or the diverse applicants aren’t of the right quality. But is your hiring process actually contributing to this pipeline problem? Here are 8 small but extremely impactful ways you…

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MonYAY: Dismantling the myth of hustle culture with David Heinemeier Hansson, co-founder of Basecamp

This extra-special episode of The SaaS Revolution Show comes straight from the online stage at SaaStock Remote. David Heinemeier Hansson, founder of Basecamp and Hey.com, talks to Christoph Janz about hustle culture in SaaS. Watch the video of this episode, or choose the audio-only version below: “Rest is for the weak”, “Rise and grind”, “You’ll sleep…

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Beginner’s Guide to Managing Remote Employees

This is a guest post from Sam Molony, marketing strategist at ZoomShift, the leading employee scheduling software. When Sam’s not publishing or promoting new content you can find him playing his guitar or baking. Two-thirds of Americans are working remotely as a result of the coronavirus pandemic – and it’s likely that a significant proportion…

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How asynchronous communication will transform your remote work with Amir Salihefendic, CEO at Doist

Amir Salihefendic, CEO and founder at Doist is this week’s guest on The SaaS Revolution Show. Doist is a remote-first, fully-bootstrapped company – and has been for 10 years. Amir shares his advice for adopting and adapting to asynchronous communication – and how that can help your team master the shift to remote work. He…

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You Mon Tsang on customer success, plus ChurnZero’s remote work framework

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero’s framework for rotational remote work, balancing…

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The importance of emotional health for startup teams – Rui Brandão, Zenklub

Rui Brandão, CEO and founder at Zenklub, is this week’s guest on The SaaS Revolution Show. Rui shared the personal story that led him to transition from working as a medical doctor to founding Zenklub, a startup transforming the provision of mental health support in Brazil. He talked about the state of mental health in…

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How to Make Your First Technical Hire (If You’re A Non-Technical CEO)

This is a guest post by Richard Howard, AWS Startup Business Development. AWS Startups were one of the sponsors at SaaStock 2019. This article was originally published on the AWS Startups Blog. Photo by NESA by Makers on Unsplash When I founded my startup in 2014, I was the very definition of a non-technical CEO….

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The Unicorn Hiring Trajectory with Maddy Cross, Notion Capital

Maddy Cross, Talent Director at Notion Capital, is this week’s guest on The SaaS Revolution Show. She talks about Notion’s recent research report: The Unicorn Hiring Trajectory. This looks into the hiring trends of SaaS unicorns compared with other high-performing (but not unicorn) businesses. When Notion invests in a startup, 80% of that capital goes…

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