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Don’t go it alone

As a founder myself, I did it the hard way. I tried to navigate my way through growth without a group of peers to act as a sounding board. I didn’t look to see if maybe someone else had done what I was about to do. I made good decisions, but there were also plenty…

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How to adapt your marketing – Georgiana Laudi, Forget the Funnel [SaaStock How To Series]

“Learning as much as you can about your customers and delivering the best, most appropriate experience to them is still paramount here”, said Georgiana Laudi, Growth Advisor & Co-founder of Forget The Funnel, on SaaStock’s How-To Series. Last March, we all saw slowed, inconsistent growth. You were no longer able to rely on, or feel…

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The Growth Engine that took Hotjar from zero to $10 million ARR in one straight line

The Growth Engine That Took Hotjar From $0 to $10M in One Straight Line

“Investing in ‘experience’ for us is an opportunity, not a cost”, said David Darmanin, CEO of Hotjar, on the SaaStock stage. What were the five critical components of Hotjar’s growth engine early on? David shares the five components: Acceleration – “The wave” that made it possible for Hotjar to hit $10 million in a predictable straight…

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Customer Success - Nick Mehta, Gainsight

Customer Success: A company-wide priority

“Customer success has to be a company-wide priority”, said Nick Mehta, CEO at Gainsight, in his 500 words of wisdom. Customer success will never scale as a job function.  One of the top things a company can do is actually make customer success a core part of the metrics you report on.  Watch now: When…

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9 Revenue accelerators for creating an unstoppable SaaS

“The biggest fear that keeps up most founders at night is having a mediocre business”, said Dev Basu, CEO of Powered by Search, on the SaaS Revolution Show podcast. The problem that a lot of SaaS businesses face is they either have: a great product but they don’t have great marketing OR great marketing and…

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Increase your SaaS revenue with these 10 cross-selling techniques

Increase your SaaS revenue with these 10 cross-selling techniques

This is guest blog post by Growth Channel. Many times, SaaS companies become hyper-focused on attracting new leads and overflowing the top of their funnel, all while ignoring their current customers. However, these users can be a great source of additional revenue. They’ve already invested in your product, it costs less to retain them than…

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How to prepare for internationalisation

If you are not subscribed, join the community by subscribing here and share it with your fellow SaaS enthusiasts. “Thinking through what kind of company you are and your motivations for why you’re expanding will give you a lot of good pointers as to when you should be making the leap“, said Ari Helgason, former…

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How to build a massive SaaS business selling to SMEs

If you are not subscribed, join the community by subscribing here and share it with your fellow SaaS enthusiasts. “Churn is the single most important metric in any recurring revenue business. That applies to enterprise, consumer, and SME”, said Mark MacLeod, Coach, Advisor and Investor, on SaaStock’s Dublin stage. Just take a cohort of 100K of…

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How to scale your SaaS Business with a Self-Service Knowledge Base

This is a sponsored post by Kovai.co. SaaS businesses encounter many problems as they scale, but one of the crucial problems to have is too many customers. Usually, when a business is just starting out they take pride in helping each individual customer personally. However, this strategy is not a long-term solution.  As the company…

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Deconstructing the Raise with Andy Bruckschloegl, CEO of Ryte

If you are not subscribed, join the community by subscribing here and share it with your fellow SaaS enthusiasts. “Fundraising isn’t about scaling… it’s about building a good relationship“, said Andy Bruckschloegl, CEO of Ryte, in SaaStock’s Deconstructing the Raise Show. Sending an extensive extended pitch deck, as a follow up to your initial ‘teaser’…

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