Emily Byford, Author at SaaStock

You Mon Tsang, CEO and founder of ChurnZero is this week’s guest on The SaaS Revolution Show. This episode is a 2-4-1: in the first half he focuses on how early stage SaaS companies can build out their customer success function. Then in the second half he shares ChurnZero’s framework for rotational remote work, balancing…

For the last five years we’ve made it our mission to help the SaaS community gain traction, grow, and scale. In the last few weeks we’ve been closer to our community than ever, and one thing is clear: the need to keep learning, innovating, and building businesses is stronger than ever. We know it can…

Mikael Thuneberg, CEO and founder of Supermetrics, is this week’s guest on The SaaS Revolution Show. He shared the incredible story of how Supermetrics grew from $10M to $20M ARR in just twelve months, and what the main levers were to drive their revenue growth. From marketing and sales activities, to product and pricing details,…

By all accounts, SaaStock 19 was our best SaaStock yet. We were delighted to welcome superstar speakers like Dan Martell, Patrick Campbell and Nathan Latka to the stage, along with 200+ other speakers sharing their knowledge, insights and learnings with the SaaS community. We know this is a tough time for a lot of you,…

Rui Brandão, CEO and founder at Zenklub, is this week’s guest on The SaaS Revolution Show. Rui shared the personal story that led him to transition from working as a medical doctor to founding Zenklub, a startup transforming the provision of mental health support in Brazil. He talked about the state of mental health in…

This episode of The SaaS Revolution Show takes us back to SaaStock West Coast in September 2019. This session was delivered by Tae Hea Nahm – Managing Director of Storm Ventures, and 3x entrepreneur Bob Tinker. They discuss how startup founders and employees need to learn and change as their company grows and scales. For…

This is a guest post by Veronika Traublinger. Veronika has several years of experience in sales and marketing at startups, at is currently responsible for building up the Marketing and Customer Success team at Ciara. Ciara is a digital assistant helping sales professionals to have better conversations and a more efficient process. Qualifying a lead…

Marcelo Lombardo, CEO and founder at Omie, is this week’s guest on The SaaS Revolution Show. Marcelo shared his story of growing Omie from a 7 person startup in 2013, to an 800 person company today. He talked about how Omie built out their sales process and completely transformed from a light-touch sales process to…

Latin America has no shortage of SaaS superstars. A healthy availability of capital is essential for building a thriving SaaS ecosystem, which suggests there’s plenty of SaaS investors and VCs to help these companies grow. We looked at the data and discovered a few vital moments in the funding history of the region. In 2001,…

The world of SaaS marketing can feel like a maze, with so many channels to choose from, and constant reminders to ‘measure what matters’. But how do you know what matters, and what’s not worth measuring? Today we’re sharing the most important SaaS marketing metrics, and how to use them to guide your SaaS marketing…

Posts by Emily Byford

You Mon Tsang on customer success, plus ChurnZero’s remote work framework

The SaaStock you know and love, online: June 10-11 2020

Lessons from growing from $10M to $20M ARR in just 12 months with Mikael Thuneberg, Supermetrics

Your chance to watch all the sessions from SaaStock 19

The importance of emotional health for startup teams – Rui Brandão, Zenklub

Why is StartUp Growth so Hard on the People? With Tae Hea Nahm and Bob Tinker

How to Efficiently Qualify Your Leads and Close More Deals

SaaS sales and distribution in a crowded space with Marcelo Lombardo, Omie

27 Investors and VCs Fuelling the SaaS Superstars of Latin America

How to measure the success of your SaaS marketing: 20 metrics for marketers

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